Shipping Cost (All prices are in US dollars)
Shipping within Canada $7.76 Includes online tracking number.
Takes approximately 5-7 business days to arrive.
Shipping to the US $8.75
Takes approximately 10-12 business days to arrive.
Shipping International (outside Canada and the US) $15.75
Takes approximately 15-20 business days.
Which countries do you ship to?
Our products are shipped worldwide to all countries that accept payments through Paypal and Credit Card. Click on the link below to find out if your country is among them: https://www.paypal.com/worldwide/
What postal or courier service do you use to ship your products?
Orders shipped to the US are via US Postal Service. All our orders shipped within Canada are shipped via Canada Post. Orders shipped within Canada come with an online tracking number.
International orders (outside the Canada and US) are shipped via US Post.
How long will it take for my order to arrive?
Orders shipped within Canada usually arrive within 5-7 business days. Orders shipped to the US usually arrive within 10-12 business days. International orders can take 15-20 business days to arrive. Some orders going the Middle East may take 4-6 weeks to arrive based on Customs clearance.
Will I have to pay customs fees for my order?
All orders are marked as "gift" on the shipping label, therefore they are generally not checked by customs. Orders going outside of the US and Canada will not contain invoices, but your invoice will be emailed to you once your purchase is made online through the Tuesday in Love website. Customs offices do make occaisonal random checks on parcels and may hold your order for up to 2 weeks before releasing it to your local postal service. Tuesday in Love is not responsible for any custom fees or duties applied to orders by local customs officials and will not offer refunds for custom duties.
I didn't receive my order and it's past the expected time of arrival. What should I do?
Most orders are shipped out within 3-4 business days. However, if you do not receive your order within the expected time, please email us with your order/invoice number, and the date of your order at firstname.lastname@example.org. Sometimes, due to statutory holidays, or long weekends, postal service can be delayed. We will do our best to help track your order.